Well-presented public areas. Great pool area with hot springs. Lovely mountain view from balcony. Excellent location near parks and gardens. Super friendly and helpful staff. Attentive to customer needs. Staff helped to recover lost phone. Peaceful environment for star-gazing

Nothing, it is perfect.

We loved the hotel's location near the botanical gardens and a short walk to a beautiful park. The staff was super friendly and attentive, even helping us track down a lost phone. We also enjoyed the hot spring pools and the beautiful mountain views from our balcony.

Almost perfect.

We loved the convenient location of this hotel, being a short walk away from both the Botanical Gardens and a beautiful park. The hotel facilities were impressive, with a well-presented interior and a pool area that included both a full-sized pool and a hot springs area. The staff were friendly and attentive, going above and beyond to ensure our needs were met.

All was good.

Well-presented public areas, great pool area with separate hot springs, lovely mountain views from rear balcony. Helpful and attentive staff, one even assisted in tracking down a lost phone. Convenient location near Fragrant Hills park and Botanic Gardens. Comfortable bed, English TV channels, and staff's efforts to overcome language barrier were appreciated.

Comfortable bed, English TV channels, helpful staff, beautiful mountain views, great pool area, hot springs.

Nothing, all excellent.

This hotel is truly luxurious! From the indoor swimming pool to the exclusive amenities in the room, it fulfilled all my needs. the staff were friendly and provided excellent service throughout my stay. the bar/lounge area was a great place to unwind after a long day of exploring the nearby Botanical Garden. the private facilities were top-notch!

The only minor issue I encountered was with the restaurant. Although the food was tasty, it was a bit overpriced.

The hotel room was really nice and well-appointed. The location was great for visiting the botanical garden, and there was an affordable restaurant nearby.

The hotel was located quite far from the city center, and communication was difficult due to the limited English proficiency of the staff. The food at the hotel was mediocre at best and the service was slow during peak times.

My recent stay at Fragrant Hill Empark Hotel was excellent! The hotel is located within walking distance to the beautiful Botanical Gardens, making it a perfect choice for nature lovers. The rooms were clean and comfortable, and the hotel itself is well-presented. The staff were friendly and helpful, providing great service throughout my stay. The breakfast buffet offered a wide variety of delicious options, both local and western. I had a wonderful experience and would definitely recommend this hotel.

The hotel is perfectly situated for those who want to be close to nature, as it is a short walk to a beautiful park and in close proximity to the Botanical Gardens. From the luxurious appearance and feel of the lobby, grounds, and rooms to the ample and tasty breakfast buffet, this hotel appears to be a comfortable place to stay. Several reviews indicate the rooms are nicely appointed, housekeeping is fine, and the hotel grounds are relaxing. the hotel has a good and affordable restaurant just outside the gate, and Xiao Diao Li Tang is a recommended restaurant within walking distance.

Some reviews mention the language barrier at the hotel, creating some difficulty in communicating needs to staff.

This hotel is a true luxurious gem! the exclusive amenities are truly amazing and fulfilled all our desires. We loved the Indoor swimming pool and bar/lounge area, which were just perfect for relaxing after a long day of exploring. the private facilities were exceptional, and the room advantages were a real treat!

The only minor issue we encountered was with the service which could have been a bit more friendly and approachable. However, this did not detract from the wonderful experience we had at this hotel.

Spent Xmas here and had a great time. Excellent breakfast, with lots of choice, and the room was clean and tidy. the location is great for those who enjoy the outdoors, with beautiful mountain views and lovely gardens to explore. the staff were friendly and helpful, and there was plenty of on-site parking available.

Some aspects of the hotel let it down. the bathroom was starting to show signs of wear and tear, with some mold in the shower.

Spent Easter weekend here and was pleasantly surprised! The hotel offered free chocolate eggs on arrival and a complimentary Easter brunch. Great location near a beautiful park and easy access to public transportation. The staff was friendly and helpful. Clean room with comfortable beds and nice amenities. Plus, the continental breakfast had both local and western options which was a nice touch.

Although the room was clean and comfortable, it was a bit small. The walls were thin and we could hear noise from neighboring rooms.